FAQ

Frequently asked questions

Fast, secure, and cost-effective Bitcoin payments for your business. Here you can find answers to the most important questions about our solutions.
To the questions
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POS-Terminal

Merchant

The OPAGO LIGHTNING POS-Terminal allows you to accept Bitcoin payments in less than five minutes. It is a plug and play solution with low fees and provides instant confirmation of transactions.
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How long does it take to set up?
It only takes a few minutes to set up. Scan the QR code on the back of the Terminal and follow the instructions.
What are the fees?
There is a 1% transaction fee and an optional euro withdrawal fee of 0.9%.
Can I automatically convert Bitcoin into euros?
Yes, opago allows instant conversion and transfer into euros.
How does opago avoid chargebacks?
Bitcoin transactions are irreversible, meaning there are no chargebacks or cases of fraud.
What reports does opago provide?
You receive transaction reports as CSV, PDF and for CoinTracking, which are also compatible with DATEV.
API

Enterprise

Scalable Bitcoin payments for large businesses and e-commerce. The opago Enterprise API enables seamless integration with existing cash register systems, e-commerce platforms and ERP software such as SAP S4/HANA.
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Which systems are supported?
opago is compatible with SAP S4/HANA, online shops and individual cash register systems.
How does the implementation work?
1. Request an API key
2. Test sandbox & use documentation
3. Go live and accept Bitcoin payments
Is there integration support?
Yes, we provide detailed documentation and developer support.
What are the fees for using the API?
The fees depend on the transaction volume and are agreed individually.
In general

Why accept Bitcoin payments?

Low fees, instant confirmation, no chargebacks. Bitcoin payments offer many advantages over traditional payment methods. They are fast, secure and cost-effective, ideal for companies that want to work with innovative solutions.
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What are the advantages of Bitcoin compared to credit cards?
Bitcoin payments are faster and cheaper as there are no chargebacks or high transaction fees.
How quickly are payments confirmed?
Instantly—The Lightning Network processes transactions within seconds.
Do customers have to own Bitcoin to pay?
No, customers just need a Lightning-compatible wallet for payments. The first banking apps offer this directly from the euro or USD bank account.
What happens when the Bitcoin price fluctuates?
Optionally, incoming transactions can be automatically converted into euros to avoid exchange rate risks.
Easy bookkeeping

For various industries

Thanks to automated reports and DATEV-compatible export, opago supports companies with transparent reports and easy integration into existing accounting systems.
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Which report formats are there?
opago offers PDF, CSV, as well as DATEV and CoinTracking compatible reports.
How are Bitcoin Lightning payments recorded in tax?
Our reports can be easily imported into your tax and accounting system.
Can I settle all transactions in euros?
Yes, opago allows automatic conversion and transfer into euros.
Do I need special software for accounting?
No, opago is compatible with most accounting systems.
Industries

Flexible payment solutions for retail, hospitality, events & more.

opago is suitable for numerous industries — from restaurants and hotels to e-commerce and event organizers.
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Which stores can use opago?
The POS-Terminal is suitable for restaurants, hotels, supermarkets, online shops and event organizers.

The Enterprise API is suitable for anyone who wants to process large transaction volumes cheaply and quickly, whether on-site or online.
Can opago be integrated into self-service checkouts?
Yes, supermarkets & self-service checkouts in particular benefit from fast payment processing.
Is opago suitable for festivals & events?
Yes, with fast transactions and offline functionality, opago is ideal for events.
How does opago support digital service providers?
opago provides easy API integration for online services.

Ready to make Bitcoin payments?

Instant payment without waiting or chargebacks
Low fees — just 1% per transaction
Flexible: keep Bitcoin or automatically convert it into euros
Inquire now
Bitcoin Zahlungen im Café